Case Studies
The following case studies move beyond fundamentals and provide first-hand experiences, struggles, and accomplishments of fellow acquisition professionals.
The Acquisition that Helped the Department of Veterans Affairs Modernize Its Claims Appeals System
The VA competitively awarded a task order for digital services off of the agency’s Indefinite Delivery Indefinite Quantity (IDIQ) contract vehicle called Transformation Twenty-One Total Technology Next Generation (T4NG). A coding exercise was leveraged as part of the evaluation.
How the Pay.gov Team Went Agile
The US Treasury, Federal Reserve Bank of Cleveland, is responsible for the Pay.gov system. This involved using a contract that supported Agile Project Management. The following is what happened once that contract was in place.
Case Study Challenge - Navigating Stakeholder and Decision-making Challenges
This case study reflects an authentic scenario that Acquisitions professionals could experience when procuring digital services. It is intended to simulate the conditions faced when acquiring digital assets and the associated risks and barriers presented by diverse stakeholders with varied personalities and perspectives.
Agile Government and The Department of Justice
The DOJ modernized a highly decentralized system by demonstrating quick successes while focusing on the end-user experience and stakeholder collaboration. Iterative releases led to a tangible return on investment.
Case Study Challenge - Project RAINBO
This case study reflects an scenario that Acquisitions professionals could experience when procuring digital services. It is intended to simulate the conditions faced when acquiring novel technologies.
Case Study Challenge - So, You Want to Replace a Legacy System…
This case study reflects an authentic scenario that Acquisitions professionals could experience when procuring digital services to replace an aging, custom-built legacy tool.
The Agile Shift at the Department of Health and Human Services (HHS)
Health & Human Services (HHS) adopted Agile methodologies to improve acquisition efficiency, responsiveness, and effectiveness. This case study delves into the multifaceted challenges encountered during this transition.
Case Study Challenge - Small Agency Legacy Application Migration
This case study reflects an authentic scenario that Acquisitions professionals could experience when procuring digital services to migrate a legacy on-premise application.
VA dot gov Modernization - Comparative Analysis
The VA technology Acquisition Cent, in support of VA OIT/DSVA, utilized FAR 13.1 Simplified Acquisition Procedures, which enabled the team to streamline a multi-step evaluation with onsite demonstrations, and documented the evaluation using a comparative analysis.
Department of Veterans (VA) Affairs Mobile Applications Cloud Migration Case Study
The VA Technology Acquisition Center, in support of VA OIT and VHA, along with assistance from USDS, utilized a Cloud Migration Technical Demonstration as part of an open market solicitation in order to better evaluate a vendors technical capability.
Veterans Benefits Administration (VBA) Salesforce Center of Excellence, User-Centered Design Challenge
The VA Technology Acquisition Center worked with USDS and other VA stakeholders to conduct a user-centered design challenge to award a Task Order on the GSA Salesforce BPA.
Innovation is a Contract Sport
The Partnership for Public Service evaluates how and when Federal Agencies are most likely to implement innovation well. Successful examples are contributed to collaborating with nongovernmental partners, managing risk, allowing for failure, and changing agency culture; all values of the US Digital Services Playbook.